At 888sama, your privacy is not merely a legal obligation — it is our genuine commitment to every member. This document clearly explains what data we collect, how we use it, and your rights as the owner of that data.
888sama ("we", "our platform") takes our responsibility to protect every member's personal information seriously. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for personal data management.
This document applies to all users who access or use the 888sama platform — whether through the official website, mobile app, or any digital channel operating under the 888sama brand. We are committed to processing your personal data lawfully, fairly, and transparently.
Every time you use our services — from account registration, making a deposit, enjoying live casino games, to contacting our support team — certain data may be collected to ensure a smooth, secure experience tailored to your needs. We do not collect data beyond what is necessary for the stated purposes.
We collect various types of information depending on how you interact with the 888sama platform. The following are the categories of data that may be collected:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, passportRequired for KYC | Identity verification & legal compliance |
| Contact Data | Phone number, email address, residential addressFor official communications | Communications, customer support |
| Financial Data | Bank account number, bank name, transaction historyPayment processing | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, web browser, OSAutomated access logs | Security, fraud detection |
| Gaming Data | Wagering history, wins, favourite gamesPlatform activity records | Analytics, personalization, responsible gaming |
| Communication Data | Live chat logs, emails, support ticketsInteraction records | Service improvement, complaint resolution |
In addition to information you provide directly, we also collect data automatically through cookie technology, server logs, and analytics tools. This data is used in aggregate form and does not reveal individual identities except in the context of fraud detection or legal compliance.
888sama only uses your personal data for lawful and relevant purposes. We will not process your data for any other purpose without your prior consent. The primary purposes for data use are as follows:
888sama does not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. However, in certain situations, we may need to share data with the following parties:
All third parties we work with are required to comply with strict data confidentiality agreements and are not permitted to use your data for any purpose beyond what has been agreed. We conduct regular audits of all third-party partners to ensure ongoing compliance.
888sama continually invests in the latest security infrastructure to protect members' personal and financial data from unauthorized access, disclosure, alteration, or destruction. Key security measures we implement include:
888sama uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and gather analytical data that helps us understand how members use our platform.
There are several types of cookies we use:
You can manage cookie settings through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by 888sama. We are committed to facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or outdated, you have the right to request an immediate correction through your account portal or our support team.
You may request that we restrict the processing of your data in certain situations, such as when the accuracy of the data is disputed.
You may object to the processing of your data for specific purposes such as direct marketing — we will respect your choice.
Under certain circumstances, you may request the deletion of your personal data, subject to legal retention obligations.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.
To exercise any of the above rights, please contact our data protection team via live chat or support email. We will respond within the timeframe stipulated by applicable Malaysian law.
888sama retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. General retention period guidelines are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised using procedures that ensure the data cannot be recovered.
The 888sama platform is strictly for individuals who are of age 18 years and above. We do not intentionally collect or process personal data of individuals under the age of 18. Our strict policy on this matter is as follows:
888sama reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new technology requirements, or changes in applicable laws and regulations. Whenever a material amendment is made:
Continued use of the 888sama platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us. Our dedicated data protection team is ready to assist you.
You may also visit the FAQ us for answers to frequently asked questions on privacy and data protection.
We implement multiple layers of protection to ensure your personal and financial information is always safeguarded to the highest standards.
Every bit of data travelling between your device and the 888sama servers is encrypted using 256-bit SSL technology — the same standard used by leading banking institutions worldwide.
888sama operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data owner are respected and protected at every stage of processing.
Your identity verification documents are processed and stored in a fully encrypted environment. Access to KYC records is restricted to authorised personnel only.
Our cybersecurity team monitors the platform continuously around the clock. Any suspicious activity is detected and addressed in real time before it can impact your account.
888sama has never sold and will never sell members' personal data to any third party for marketing or commercial gain. Your privacy is not a commodity to us.
Our security infrastructure undergoes regular penetration testing and independent audits by accredited cybersecurity experts to ensure no vulnerabilities go unaddressed.
888sama protects your privacy at every step. Register today and enjoy a safe, fair, and responsible gaming experience.